Privacy
policy

It should be read together with our Cookie Policy and Terms of Use.

Who this policy covers

This policy applies to visitors and business contacts who use our public website, forms, email, or events. If you are an authorized user of the EProcure AI product under a contract with your organization, your employer's agreement and data processing terms may also apply.

Information we collect

We may collect the following categories of information:

• Contact and account data — such as name, work email, phone number, company name, job title, and messages you send when you book a demo, subscribe to updates, or contact sales or support.
• Technical and usage data — such as IP address, device and browser type, general location (derived from IP), pages viewed, and referring URLs, collected through cookies and similar technologies as described in our Cookie Policy.
• Communications — records of correspondence when you email us or interact with our team.

How we use information

We use personal information to:

• Respond to inquiries, schedule demos, and provide support.
• Operate, secure, and improve our website and marketing.
• Send relevant product or company information where permitted by law (you can opt out of marketing at any time).
• Comply with legal obligations, enforce our terms, and protect rights and safety.
• Analyze aggregated or de-identified usage to understand interest in our services.

Legal bases (where applicable)

Depending on your location, we rely on appropriate legal bases such as consent (e.g. marketing or non-essential cookies), performance of a contract, legitimate interests (e.g. securing our site and understanding aggregate engagement), or legal obligation.

How we share information

We do not sell your personal information. We may share data with:

• Service providers who host our site, deliver email, run analytics, or support security — under contracts that require appropriate protection.
• Professional advisors where required (e.g. legal or accounting).
• Authorities when required by law or to protect rights and safety.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to notice where required.

Retention

We retain information only as long as needed for the purposes described here, unless a longer period is required by law. When retention ends, we delete or anonymize data in line with our internal schedules.

Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your accounts.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, or to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. We may need to verify your request.

International transfers

We may process information in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Children

Our website and services are not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated through the website or by email where appropriate.

Contact us

For privacy-related questions or requests, contact us at support@eprocureai.com.