eProcureAI / About us

About us

Software for the people
who actually raise the request

Most procurement systems are designed for the person configuring them. We build for the person who needs a laptop, has four minutes, and would rather not learn anything.

Built by people who ran procurement before they built software for it.

About eProcureAIWho it is for
Why we exist

We built the tool we always wished existed

Decades inside enterprise procurement. The same frustrations, repeated everywhere. At some point we stopped waiting for somebody else to fix it.

The people responsible for managing enormous amounts of company spend were spending most of their time on work a machine should be doing. Chasing approvals. Reconciling spreadsheets. Re keying data that already existed somewhere else. eProcureAI was built to give that time back.

The procurement function is only as strategic as the time it has left after the admin work.Todd Coles, Founder and Chief Executive

What we changed

Approvals used to live in email, lost in inboxes, with no audit trail and no way to say what was approved or by whom. Now requests route to the right approver on their own and every decision is timestamped.

Tracking used to happen in spreadsheets, in several versions, with month end surprises for finance every quarter. Now the budget position updates the moment a purchase order is raised rather than when it is paid.

Compliance used to be somebody's full time job. Now policies apply themselves at every step, which turns an audit into a routine exercise rather than an event people dread.

The founder

He did not read about the problem. He lived it for decades.

Most procurement software is built by people who interviewed a procurement team once. This was not.

Todd Coles, Founder and Chief Executive

Todd spent his career deep inside complex procurement environments. Managing multi layered subcontracts across Department of Defense programmes, running sourcing operations across continents, and implementing large enterprise systems from the ground up.

He has seen what happens when procurement works well, and what it costs an organisation when it does not. eProcureAI is the platform he always needed and never had.

Connect on LinkedIn

Where that experience came from

Four areas of work that shaped what the product pays attention to.

BackgroundLive
Enterprise and governmentComplex subcontracts and compliance frameworks
Multi site operationsSupplier operations across the United States and internationally
Systems implementationBridging finance and procurement workflows hands on
Supplier developmentTurning vendor relationships into a genuine advantage
Process improvementProgrammes that cut cycle time and lifted compliance
Lived, not researchedWhich is why the details are right
What we believe

Six opinions that have each killed a feature

01

Adoption beats capability

A feature nobody uses is worse than no feature, because it still has to be maintained and explained. When we cannot make something quick, we would rather leave it out.

Design targetTwo minute request
02

AI should do work

Reading an invoice is work. Matching it against an order is work. Summarising what somebody else did is not. If a feature only produces a summary, it does not ship.

TestDoes it act
03

One record, not four systems

Most procurement pain comes from the joins between tools. Keeping requests, orders, receipts and invoices on one record removes a whole category of problem.

JoinsRemoved by design
04

Weeks, not quarters

Implementation is measured in weeks and handled by our own team. No partner statement of work, no change request process, no services margin inside your quote.

TypicalThree weeks
05

Say when you do not fit

We publish comparisons that name where another platform is the better choice. A mismatched deal costs both sides more than a lost one.

On the callWe say so
06

Customers set the roadmap

Feature requests from customers reach production regularly rather than appearing on a slide. It is a low bar that most procurement software still fails to clear.

CadenceWeekly
How we work

Two things worth knowing up front

Neither of these is a differentiator we invented. They are simply the two things customers ask about most before signing.

Support is our own team

Based in the United States and not outsourced. The same people answer during implementation and afterwards, which is why customers mention support more often than any single feature.

SupportLive
TeamOur own, in the United States
OutsourcedNo
Typical responseSame day
During rolloutThe same people throughout
Escalation pathShort
Mentioned in reviewsMore than any feature

We ship weekly

Small changes reaching production most weeks rather than a quarterly release everybody has to prepare for. Customer requests are the main source of what goes in.

Release cadenceLive
FrequencyWeekly
Source of changesMostly customers
DowntimeNone expected
NoticeGiven for anything visible
RoadmapShared honestly, including gaps
Small and oftenRather than big and rare
How implementation runs

About three weeks, and mostly on our side

Week 1

Decisions, not data entry

We work through your approval thresholds, your charge code structure and which module goes live first. Your team spends a few hours making decisions rather than typing.

Your effortA few hours
1
Week 2

Configuration and loading

Routing rules, catalog and supplier list are set up by our implementation specialist. You review rather than build.

Done byOur specialist
2
Week 3

Testing and go live

Real transactions are run through until finance is satisfied the numbers land where they expect. Then the first module goes live.

Sign offFinance, before go live
3
Week 4 onward

One training session per site

Usually shorter than planned, because the request form does not need much explaining. Adoption after that is generally not mandated.

TrainingOne session
4
Months 2 to 12

The next modules

Most teams add two more modules during the first year. Nothing is reimplemented, because it is the same record underneath.

AddedTypically two more
5
How we sell

Written down so you can hold us to it

Procurement teams are sold to constantly, and most of it is unpleasant. These are the rules we work to.

What we doWhat we do not do
A thirty minute demo using your thresholds and a request type you actually raiseA generic tour of a demo tenant full of invented data
Tell you on the call if your requirements point somewhere elseStay quiet and let you find out in month seven
Send a written summary with the assumptions behind any numberQuote a figure that changes once somebody looks at the detail
Say plainly when a capability does not exist yetDescribe a roadmap item in the present tense
Follow up once, or as often as you askPut you into an eleven email sequence
Tell you if you are too early for this and should waitSell to a company processing forty invoices a month
FAQ

Questions people actually ask

Who is eProcureAI built for?
Mostly companies between one hundred and five thousand people who have outgrown spreadsheets and email based buying, but do not want a nine month suite implementation. Procurement is often run out of finance rather than by a dedicated team.
Is support outsourced?
No. Our own team in the United States answers, including throughout implementation. It is the thing customers mention most often when asked what stood out.
How often do you release changes?
Weekly, in small increments rather than large quarterly releases. Customer requests are the main source of what goes into them.
Do you use implementation partners?
No. We do implementations ourselves, which means there is no mandatory services package and no partner margin built into your quote.
Will you tell us if we are not a good fit?
Yes, on the call. If you are processing a small number of invoices a month with simple approvals, we will say that spreadsheets may still be the right answer and suggest coming back later.
What happens to our data?
It stays yours. It is never sold or shared, and it is not used to train models serving other customers. Export is available at any time and deletion is honoured on request.
Do you have customers in our industry?
Ask us on the call and we will tell you honestly, including when the answer is no. Where we do, we can usually arrange a reference conversation.
Can we speak to an existing customer?
Usually yes. Reference calls tend to surface the things a case study never will, particularly about implementation and support, so we encourage them.

Come and see whether we fit

Thirty minutes, your own approval rules, and a straight answer at the end. If the answer is no, you get that on the call.

Book your free demo

Or look at the product first: The platform